Qualifications and Services
Qualifications
NC: Food and Bevarage Services Level - 414113
Maintain health, hygiene and a professional appearance (Core)
7738: Clean and restock drinks machines/equipment (Core)
7735: Clean and store glassware( Core)
7793: Describe layout, services and facilities of the organisation
7801: Describe the sectors of the Hospitality, Travel and Tourism Industries
7612: Handle and dispose of waste
7608:Handle and store cleaning equipment and materials
7799: Maintain a safe working environment ( Core)
7812: Perform basic calculations ( Fundamental)
7813: Identify work opportunities ( Fundamental)
7732: Prepare and clear areas for counter service ( Elective )
7732: Prepare and clear areas for drinks service( Elective)
7737: Prepare and clear areas for room service (Elective)
14577: Prepare and clear areas for table service (Elective)
7733: Prepare and clear areas for take-away service (Elective)
7739: Prepare, service and clear function rooms (Elective)
7829:Handle and record refunds (Core)
7860: Introduce new staff to the workplace ( Core)
7796: Maintain a secure working environment (Core)
7820: Operate a payment point and process payments (Core)
7740: Prepare and clear areas for table service (Core)
7745: Provide a carvery/buffet service
7744: Provide a table drink service (Core)
7742: Provide a table service (Core)
7750: Serve bottled wine (Core)
7794: Communicate verbally ( Fundamental)
11235: Maintain effective working relationships with other members of staff ( Fundamental )
7790: Process incoming and outgoing telephone calls ( Fundamental)
7815: Apply for a job or work experience placement (Elective )
7758: Maintain cellars/beverage store room ( Elective )
7756: Prepare kegs and gas cylinders for use ( Elective )
7760: Provide a drink service for licensed premises (Elective)
7844: Contribute to the identification of short term supply needs (Core)
7821: Develop self within the job role (Core)
7869: Maintain a preventative maintainance programme (Core)
7846: Maintain the cleaning programme for own area of responsibility (Core)Maintain the cleaning programme for own area of responsibility (Core)
7839: Maintain the receipt, storage and issue of goods (Core)
7836: Monitor customer satisfaction (Core)
7841: Plan staff training and development in own area of responsibility (Core)
7773: Prepare and serve spirits and liqueurs (Core)
7827: Source information about self-employment opportunities (Core)
7791: Display cultural awareness in dealing with customers and colleagues (Fundamental)
7822: Prepare written communications (Fundamental )
7789: Provide Customer Service (Fundamental )
7781: Maintain external areas ( Elective )
7753: Prepare and serve cocktails (Elective )
7747: Provide a silver service (Elective )
7854: Provide First Aid ( Elective)
7818: Conduct on-the-job coaching (Core)
7778: Maintain the drink service. (Core)
7776: Maintain the table service (Core)
7868: Monitor and maintain health, safety and security ( Core)
7866: Plan, organise and monitor work in own area of responsibility (Core)
7769: Recommend, present and serve wines (Core)
7780: Supervise the running of a function (Core)
Galaxy Skills Development
Our unique value proposition
Holistic management consulting solutions to all size businesses that will lead to the optimization of business processes. By understanding and applying the organizational intelligence of our clients, we are able to achieve organizational excellence through partnering in the delivery process.
NC: Business Administrator Services
7567: Produce and use spreadsheets for business:
7570: Produce word processing documents for
business
7573 : Demonstrate ability to use the World Wide
Web
13934: Plan and prepare meeting communications
13929: Co-ordinate meetings, minor events & travel arrangements
7706: Maintain a booking system
13933: Plan, monitor and control an information system in a business environment
14357 : Demonstrate an understanding of a
selected business environment
10170 : Demonstrate understanding of employment
relations in an organisation
13931 : Monitor and control the maintenance of
office equipment
13937 : Monitor and control office supplies
7785 : Function in a business environment
13928: Monitor and control reception area
13930 : Monitor and control the receiving and
satisfaction of visitors
8420 : Operate in a team
7860 : Introduce new staff to the workplace
9533 : Use communication skills to handle and
resolve conflict in the workplace
13935: Plan and conduct basic research in an office
environment
7796: Maintain a secure working environment
8968 : Accommodate audience and context needs
in oral communication
8969 : Interpret and use information from texts
8970 : Write texts for a range of communicative
contexts
9960 : Communicate verbally and non-verbally in
the workplace
7456 : Use mathematics to investigate and monitor
the financial aspects of personal, business and
national issues
11241 : Perform basic business calculations
9010 : Demonstrate an understanding of the use of
different number bases and measurement units and
an awareness of error in the context of relevant
calculations
9012 : Investigate life and work-related problems
using data and probabilities
9013 : Describe, apply, analyse and calculate shape
and motion in 2-and 3-dimensional space in different
contexts
This qualification is for any individual who is, or wishes to be, involved in the Administration function in any organization or business in any sector, or field as well as in non-commercial organisations such as clubs and charitable organisations. It contains all the competencies, skills and values required by a learner who wishes to access the National Certificate in Business Administration Services at NQF: Level 4.
Management
13912: Apply knowledge of self and team in order to develop a plan to enhance team performance
13917: Indicate the role of a team leader ensuring that a team meets an organisation`s standards
8973: Use language and communication in occupational learning programmes
13919: Investigate and explain the structure of a selected workplace or organisation
8969: Interpret and use information from texts
13944: Describe the relationship of junior management to the general management function
14665: Interpret current affairs related to a specific business sector
13943: Analyse new developments reported in the media that could impact on a business sector or industry
8970: Write texts for a range of communicative contexts
The purpose of the qualification is to build the knowledge and skills required by employees in junior management who have had schooling below NQF level 3. It is intended to empower learners to acquire knowledge, skills, attitudes and values required to operate confidently as junior managers in the South African community and to respond to the challenges of the economic environment and changing world of work.
GETC: HYGIENE AND CLEANING
243204: Understand basic cleaning principles
243203: Use chemicals in the cleaning services environment
243194: Sweep floors
243198: Wet mop floors
243201: Vacuum dry surfaces
243197: Remove spots and spillages from carpets and upholstery
243199: Clean above the floor surfaces
243207: Clean windows
243206: Clean toilets and bathrooms
114936: Participate effectively in a team or group
243195: Provide good customer service in a cleaning services environment
119635: Engage in a range of speaking/signing and listening interactions for a variety of purposes
119640: Read/view and respond to a range of text types
119636: Write/sign for a variety of different purposes
119631: Explore and use a variety of strategies to learn
7449: Critically analyse how mathematics is used in social, political and economic relations
243189: Manage personal finances
14659: Demonstrate an understanding of factors that contribute towards healthy living
243193: Practise good health and grooming habits
14656: Demonstrate an understanding of sexuality and sexually transmitted infections including HIV/AIDS
14084: Demonstrate an understanding of and use the numbering system
7447: Working with numbers in various contexts
7451: Collect, analyse, use and communicate numerical data
7461: Use maps to access and communicate information concerning routes, location and direction
7463: Describe and represent objects and the environment in terms of shape, space, time and motion
7464: Analyse cultural products and processes as representations of shape, space and time
Purpose:
The primary purpose of this qualification is to develop in a learner, the foundational, practical and reflexive competencies required for a career in the Hygiene & Cleaning Services Industry.
Central to the qualification is the development of a culture of quality service and professionalism in a cleaning services environment. This qualification intends to produce cleaners who can find gainful employment in the cleaning industry.
This qualification will enable learners to access learning in a related field (e.g. Hospitality, Health Care, Wholesale and Retail, Food Production or Manufacturing etc), or a related branch of cleaning (e.g. Industrial, Hospital, Car Wash, Dry Cleaning and Laundry, Garden Services, Aircraft Cleaning or Textile Cleaning etc.).
All our qualifications are offered with accredited providers
Services
Chemical supply
Contaminated water waste removal from your premises
Oil spillage removal
Stationery supply